Hypertext Resume

Key-Azia Deveaux

Charlotte, North Carolina | kdeveaux01@gmail.com | 704.756.8437

Experience

Nov-2021- Feb. 2022 Williams Sonoma, Seasonal customer service agent, Las Vegas, NV

• Address customer questions and concerns regarding product and delivery information
• Provide product information, review alternative solutions if an item is out of stock and place orders for the customer
• Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines
• Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

Feb-2020- Nov. 2020 Nextgen America, Political Fellow, Charlotte NC

• Knocked on over 200+ doors for the primary election
• Organized an information virtual event with over 20+ attendees
• Registered over 50+ voters and gathered over 100+ pledge to vote signatures
• Assisted in data entry using EveryAction

Mar.2019- Aug.2019 Panera Bread, Cashier, Charlotte NC

• Provide and greet customers
• Maintained a clean work environment appropriate for food services
• Took necessary steps to meet customer needs and effectively resolve food or service issues
• Assisted in data entry using EveryAction

Aug. 2017- Nov.2017 Retail Associate, Carowinds, Charlotte NC

• Demonstrates and sells merchandise to guests utilizing knowledge of products
• Displays merchandise and suggestively sells products to guests emphasizing key selling points or sales promotions
• Monitors sales floor to avoid/deter theft of merchandise
• Maintains cleanliness of the sales floor. Cleans display tables, fixtures and gondolas as needed

Education

2019 - 2021 Central Piedmont Community College A.S in Business Administration/Management, Charlotte, NC

2015 - 2019 Harding University HighSchool, HighSchool Diploma